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What tracking or analytics does Tango do on my screen? Can I opt out?
What tracking or analytics does Tango do on my screen? Can I opt out?

Tango captures screenshots and webpage data during Capture and Guide Me sessions in order to help create and use documentation.

Angela W avatar
Written by Angela W
Updated over 2 months ago

Data capture is a scary thing. We get it and we empathize with users who want to take precautions.

In order to provide automatic documentation and interactive walkthroughs, Tango makes use of web page data to create screen captures, auto-zoom the action area, write out step-by-step instructions, and identify when correct elements have been interacted with.

This means Tango needs tracking and analytics permissions to work properly.

In order to improve our product, we may also directly collect analytics data or use third-party analytics tools (i.e. Google Analytics or Segment) to help measure usage trends and traffic. This information in aggregate helps us improve the services we offer, for example, identifying areas where users get stuck editing a workflow.

For more information on the data we collect and how we use it, please see our Privacy Policy.

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