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How do I change the billing details or payment method on my account?
How do I change the billing details or payment method on my account?

Update your billing details (email address, address, Tax ID or payment method) by following these steps

Angela W avatar
Written by Angela W
Updated over 4 months ago

Creation Date: Aug 04, 2023

Created By: Angela Wu Li


1. The first step is to confirm you're in the right Workspace. From your Tango Homepage, click the Workspace selector dropdown.

The first step is to confirm you're in the right Workspace. From your Tango Homepage, click the Workspace selector dropdown.

2. Click on Settings & members

Click on Settings & members

3. Click on Billing

Click on Billing

4. Click on Manage subscription

Click on Manage subscription

5. Click on Add payment method

Click on Add payment method

6. You need to type in your card details before hitting Add

You need to type in your card details before hitting Add

7. You should be able to see all the cards on file. Click the the three dots to change your default card or delete a card.

You should be able to see all the cards on file. Click the the three dots to change your default card or delete a card.

8. Click on Make default to change your default card on file.

Click on Make default to change your default card on file.

Changing your address and Tax ID

9. To update your billing details, click on Update information

To update your billing details, click on Update information

10. From there, you can update your billing email or mailing address

From there, you can update your billing email or mailing address

⚠️ Tax-exempt organization? Email [email protected] with your tax exemption status letter and our team will help you!


11. You can also enter your Tax ID number for tax exempt organization globally

To be eligible for tax exemption status on your next invoice, please email us at [email protected] with the tax exemption status letter for your organization.

You can also enter your Tax ID number for tax exempt organization globally



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