Frequently Asked Questions

24 articles
Andi Bailey avatarAnnie Ng avatar
Written by Andi Bailey and Annie Ng

Automagic Titles

Let Tango help you generate a useful title for your how-to guide!
Andi Bailey avatar
Written by Andi Bailey. Updated today

How to understand Workflow views

What do the "views" mean on each Tango Workflow?
Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago

How to use Batch Blur

Blur the same area across multiple screenshots with Batch Blur!
Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago

Do you have a referral program?

Yes! Refer friends and get rewarded.
Annie Ng avatar
Written by Annie Ng. Updated over a week ago

Can I share folders and Workflows in a shared workspace?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

Is there a mobile version?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

Do you have the product in different languages?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

How to turn on (and off!) Tango's real-time capture panel

We'll be transitioning everyone to the real-time capture panel experience at the end of March, so try it out now!
Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago

Where can I provide feedback?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

How do I share a Folder?

With Tango, you can share private folders, or share a folder with Guest users outside your Workspace.
Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago

Can I add my own logos to my Workflows?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

Can I capture my desktop Workflows?

Here are a few FAQs about Tango Desktop.
Annie Ng avatar
Written by Annie Ng. Updated over a week ago

Are there limitations on what Tango is capable of capturing?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

How do I invite someone to join Tango?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

Can anyone see my Workflow?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

What websites does it work on?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

Why is Tango better than a screen recorder?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

Is Tango a screen recorder?

Annie Ng avatar
Written by Annie Ng. Updated over a week ago

What is the Workflow Limit warning I see?

Creators on our Tango Starter plan are limited to 25 Workflows before being prompted to upgrade to Tango Pro.
Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago

What accessibility features does Tango include?

Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago

How do I change the billing details or payment method on my account?

Update your billing details (email address, address, Tax ID or payment method) by following these steps
Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago

Are there limits to how many steps I can capture in a Workflow?

I am unable to capture past 100 steps. Why is this?
Annie Ng avatar
Written by Annie Ng. Updated over a week ago

How do I add my logo to PDF downloads?

Pro users can remove the Tango branding and logo from PDF downloads and add their own brand as the document heading.
Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago

I’m not getting the Tango Verification email

There are a few reasons that you might not be getting a verification email or password reset email from Tango.
Andi Bailey avatar
Written by Andi Bailey. Updated over a week ago