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Frequently Asked Questions

Frequently Asked Questions

24 articles
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Written by Andi Bailey and Annie Ng

Automagic Titles

Let Tango help you generate a useful title for your how-to guide!
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Written by Andi Bailey. Updated today

How to understand Workflow views

What do the "views" mean on each Tango Workflow?
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Written by Andi Bailey. Updated over a week ago

How to use Batch Blur

Blur the same area across multiple screenshots with Batch Blur!
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Written by Andi Bailey. Updated over a week ago

Do you have a referral program?

Yes! Refer friends and get rewarded.
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Written by Annie Ng. Updated over a week ago

Can I share folders and Workflows in a shared workspace?

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Written by Annie Ng. Updated over a week ago

Is there a mobile version?

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Written by Annie Ng. Updated over a week ago

Do you have the product in different languages?

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Written by Annie Ng. Updated over a week ago

How to turn on (and off!) Tango's real-time capture panel

We'll be transitioning everyone to the real-time capture panel experience at the end of March, so try it out now!
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Written by Andi Bailey. Updated over a week ago

Where can I provide feedback?

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Written by Annie Ng. Updated over a week ago

How do I share a Folder?

With Tango, you can share private folders, or share a folder with Guest users outside your Workspace.
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Written by Andi Bailey. Updated over a week ago

Can I add my own logos to my Workflows?

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Written by Annie Ng. Updated over a week ago

Can I capture my desktop Workflows?

Here are a few FAQs about Tango Desktop.
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Written by Annie Ng. Updated over a week ago

Are there limitations on what Tango is capable of capturing?

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Written by Annie Ng. Updated over a week ago

How do I invite someone to join Tango?

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Written by Annie Ng. Updated over a week ago

Can anyone see my Workflow?

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Written by Annie Ng. Updated over a week ago

What websites does it work on?

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Written by Annie Ng. Updated over a week ago

Why is Tango better than a screen recorder?

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Written by Annie Ng. Updated over a week ago

Is Tango a screen recorder?

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Written by Annie Ng. Updated over a week ago

What is the Workflow Limit warning I see?

Creators on our Tango Starter plan are limited to 25 Workflows before being prompted to upgrade to Tango Pro.
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Written by Andi Bailey. Updated over a week ago

What accessibility features does Tango include?

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Written by Andi Bailey. Updated over a week ago

How do I change the billing details or payment method on my account?

Update your billing details (email address, address, Tax ID or payment method) by following these steps
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Written by Andi Bailey. Updated over a week ago

Are there limits to how many steps I can capture in a Workflow?

I am unable to capture past 100 steps. Why is this?
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Written by Annie Ng. Updated over a week ago

How do I add my logo to PDF downloads?

Pro users can remove the Tango branding and logo from PDF downloads and add their own brand as the document heading.
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Written by Andi Bailey. Updated over a week ago

I’m not getting the Tango Verification email

There are a few reasons that you might not be getting a verification email or password reset email from Tango.
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Written by Andi Bailey. Updated over a week ago