Frequently Asked Questions
24 articles
Written by Andi Bailey and Annie Ng


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Written by Andi Bailey. Updated today
How to understand Workflow views
What do the "views" mean on each Tango Workflow?
Written by Andi Bailey. Updated over a week ago
How to use Batch Blur
Blur the same area across multiple screenshots with Batch Blur!
Written by Andi Bailey. Updated over a week ago
Do you have a referral program?
Yes! Refer friends and get rewarded.
Written by Annie Ng. Updated over a week ago
Can I share folders and Workflows in a shared workspace?

Written by Annie Ng. Updated over a week ago
Is there a mobile version?

Written by Annie Ng. Updated over a week ago
Do you have the product in different languages?

Written by Annie Ng. Updated over a week ago
How to turn on (and off!) Tango's real-time capture panel
We'll be transitioning everyone to the real-time capture panel experience at the end of March, so try it out now!
Written by Andi Bailey. Updated over a week ago
Where can I provide feedback?

Written by Annie Ng. Updated over a week ago
How do I share a Folder?
With Tango, you can share private folders, or share a folder with Guest users outside your Workspace.
Written by Andi Bailey. Updated over a week ago
Can I add my own logos to my Workflows?

Written by Annie Ng. Updated over a week ago
Can I capture my desktop Workflows?
Here are a few FAQs about Tango Desktop.
Written by Annie Ng. Updated over a week ago
Are there limitations on what Tango is capable of capturing?

Written by Annie Ng. Updated over a week ago
How do I invite someone to join Tango?

Written by Annie Ng. Updated over a week ago
Can anyone see my Workflow?

Written by Annie Ng. Updated over a week ago
What websites does it work on?

Written by Annie Ng. Updated over a week ago
Why is Tango better than a screen recorder?

Written by Annie Ng. Updated over a week ago
Is Tango a screen recorder?

Written by Annie Ng. Updated over a week ago
What is the Workflow Limit warning I see?
Creators on our Tango Starter plan are limited to 25 Workflows before being prompted to upgrade to Tango Pro.
Written by Andi Bailey. Updated over a week ago
What accessibility features does Tango include?

Written by Andi Bailey. Updated over a week ago
How do I change the billing details or payment method on my account?
Update your billing details (email address, address, Tax ID or payment method) by following these steps
Written by Andi Bailey. Updated over a week ago
Are there limits to how many steps I can capture in a Workflow?
I am unable to capture past 100 steps. Why is this?
Written by Annie Ng. Updated over a week ago
How do I add my logo to PDF downloads?
Pro users can remove the Tango branding and logo from PDF downloads and add their own brand as the document heading.
Written by Andi Bailey. Updated over a week ago
I’m not getting the Tango Verification email
There are a few reasons that you might not be getting a verification email or password reset email from Tango.
Written by Andi Bailey. Updated over a week ago