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What are the different member roles and pricing tiers?
What are the different member roles and pricing tiers?
Angela W avatar
Written by Angela W
Updated over a week ago

Tango has 4 pricing tiers: Free, Pro, Business, and Enterprise. Each plan includes different roles and features.

What's included in a Free Plan?

A Tango Free Plan includes:

⭐️ Up to 10 Creator Free roles per Workspace

⭐️ Up to 15 workflows per user, which can be shared with others in the Team Workspace

⭐️ Basic functionality for getting started with Tango

Creator Free (Admin) role

Everyone in a Free Workspace is a Creator Free (Admin). Creator Free roles are only available in Free Workspaces.

  • Only available on Free plans

  • Can invite other users

  • Can use Guidance an unlimited amount of times

  • Can create, export, duplicate, and move workflows

  • Can change folder permissions

Guest role

Anyone on any plan can invite guests to view specific workflows. Guests can be added to view any number of workflows, and can try out Guidance 3 times in any Workspace.

They do not have access to the Workspace and cannot create, edit, or duplicate or any workflows in the Workspace.

What's included in a Pro Plan?

A Tango Pro Plan includes:

⭐️ Unlimited Creator Pro roles per Workspace (charged per Pro user)

⭐️ Unlimited workflows per user

⭐️ Upgraded functionality, like branding and insights

⭐️ Advanced permission & privacy settings

⭐️ Access to Tango's Desktop app

Creator Pro role

The Creator Pro role gives you expanded capabilities and workspace controls. Creator Pro roles are only available on paid plans.

  • Can change branding

  • Can use Guidance an unlimited amount of times

  • Can create, export, duplicate, and move workflows

  • Can change folder permissions

  • Can change workflow privacy settings

  • Can blur sensitive data while capturing

  • Can use the desktop app

All members within a Tango Pro Workspace must have a Tango Pro subscription for that specific Workspace.

Creator Pro (Admin) role

In addition to everything a Creator Pro can do, an Admin can also invite others to workspaces. This role is only available on paid plans.

  • Everything a Creator Pro can do

  • Can invite others to the Workspace

  • Can change billing information

What's included in a Business Plan?

A Tango Business Plan is best for one or more departments with software rollouts and training projects that require additional capabilities, like:

⭐️ SSO (SAML), flexible user administration

⭐️ Viewer seats for using real time Guidance walkthroughs across tools

⭐️ Automatically blur PII during capture

⭐️ Standard onboarding & training

⭐️ Admin analytics dashboard

What's included in an Enterprise Plan?

A Tango Enterprise Plan is best for large global organizations that require even more support, such as:

⭐️ Redlining on MSA/DPA

⭐️ Security questionnaires

⭐️ Custom embed integration

⭐️ Custom onboarding & training

⭐️ Custom analytics (coming soon)

Sidekick role for Business and Enterprise

The Sidekick role are for those who need to use Guidance. Sidekicks cannot create, export, duplicate, or move workflows. Sidekick roles are only available on paid plans and must be manually activated by the Tango team.

  • Can use Guidance an unlimited amount of times

  • Has ability to view and comment on Tangos that are Shared with Workspace

If you would like to add Sidekicks to your Business or Enterprise plan, you can book time with our Commercial team.

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