How do I access Tango Desktop?
To download the Tango Desktop, upgrade to Tango Pro in-app and you'll then get access to a download link for your account in your dashboard.
What will Tango’s Desktop app capture?
The Tango Desktop App is installed locally and allows you to capture the same great step-by-step Workflows on both Mac (ARM & X64) and Windows 10/11.
Once a capture is completed, the Workflow will be fully editable and stored alongside your other Workflows in your web app at https://app.tango.us/
The Desktop App is able to capture across both desktop and browser based programs in a single capture period.
What permissions will I need to enable to install Tango's Desktop App?
Answer for Mac: When installing the Tango app, we will ask you to enable a few different permissions on your device, which will allow us to create a clear step-by-step guide for you to share. Below are the permissions we ask you to enable on a Mac, and how we use them:
Accessibility Permissions: These allow us to track your mouse clicks and keyboard shortcuts (also known as chords). Tango does not track all keyboard actions, but only recognizes when you are inputting a shortcut on an app to complete an action. So, for example, we will capture “cmd+v”, but if you’re filling out a form, we won’t track you writing down your name or any other similar data.
Screen Recording Permissions: We need screen recording permissions to take a screenshot to capture each action you take and put it into a Workflow. This is what allows us to create clear step-by-step guides with highlights of each action.
Answer for Windows: Tango's Desktop app is signed. As the publisher, Tango has authenticated and verified the application with a digital certificate.
Is Tango Desktop recording even when it’s off?
As long as you have not clicked “Capture Workflow” in the pop-up window in your screen, the Tango Desktop app is not screen recording or tracking your actions on your device. For additional peace of mind, when you are not capturing a workflow, you are able to quit the Tango Desktop app.