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Can I see who viewed my workflow?
Can I see who viewed my workflow?

Creators & Admins can get detailed Viewer Analytics; Pro users can also see a list of viewers, and how much of the process they completed.

Andi Bailey avatar
Written by Andi Bailey
Updated over a week ago

For any Tango you created, you can check out who has viewed it, when, and how many steps users completed, including where they dropped off.

Pro Admins and Creators can also see a detailed View of all users who Viewed their Workflow, and through what method (Guidance, web app, embed, etc).

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1. Click on the ellipses next to the title

You can also access Analytics from the cover page of any Tango in your Workspace.

Click on the ellipses next to the title

2. Click on Analytics

Click on Analytics

3. You will open into the Overview for a timeline of total views

You will open into the Overview for a timeline of total views

4. You can also see the general completion rate

You can also see the general completion rate

5. The Completion section of the Overview shows how many steps users completed in Guidance, and where they may have dropped off.

The Guidance completion rate as a percentage is calculated for users who went through all the steps, or completed at least 80% of the workflow.

The Completion section of the Overview shows how many steps users completed in Guidance, and where they may have dropped off.

6. Click on Viewer Activity for more granular user data.

Click on Viewer Activity for more granular user data.

7. Free users can see up to 3 unique viewers, and the mode in which they viewed. Upgrade to Tango Pro to see details on additional Viewers!

Free users can see up to 3 unique viewers, and the mode in which they viewed

8. Completion under Viewer Activity shows who went through the workflow using Guidance, and how many steps they completed.

Completion under Viewer Activity shows who went through the workflow using Guidance, and how many steps they completed.
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